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In recent years, ridesharing services have become increasingly popular, with most of the market divided between the companies Uber and Lyft. Lyft drivers are expected to obey all the same traffic laws as any other driver in California, and their passengers should expect that their driver will be someone qualified to transport them to their destination safely. Sadly, background checks do not always ensure Lyft drivers are safe drivers, and it’s their passengers and other drivers on the road who may suffer for it.
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Issues surrounding rideshare drivers and liability are complicated and can be quite confusing for all involved. Don’t let insurance companies exploit legal loopholes, and your lack of liability knowledge, to deny you the compensation you deserve. The experienced attorneys at NOVIK LAW GROUP, will see to it that you aren’t denied the appropriate coverage for your injuries and losses. Contact us today to see if you have a case.
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16830 Ventura Boulevard, Suite 401, Encino, CA 91436
Phone: (818) 305-6041
NOVIK LAW GROUP
A Professional Corporation
500 S. Sepulveda Blvd., Suite 523, Los Angeles, CA 90049
Phone: (213) 992-9233
NOVIK LAW GROUP
A Professional Corporation
7700 Irvine Center Dr., Suite 800-60, Irvine, CA 92618
Phone: (949) 800-5922
Learn more by reading some of the most commonly asked questions we receive at our office.
If you’re involved in a Lyft accident—as a passenger, driver, or third party—you should first ensure everyone is safe and call 911 if there are any injuries. Once the situation is stable:
Document the Scene: Take photos of the vehicles, damage, road conditions, and any injuries. Collect contact and insurance info from all parties involved, and gather witness statements if possible.
Report the Accident to Lyft:
Open the Lyft app
Tap your ride history and select the ride in question
Click “Get Help” or “Report an Accident”
Fill out the details and submit the form
Lyft’s safety team will follow up with you. If injuries are involved, it’s wise to consult a personal injury attorney before speaking to insurance adjusters or accepting any offers.
Yes, in some cases, you can sue Lyft for an accident—but it depends on the circumstances. Lyft drivers are classified as independent contractors, not employees, which can complicate liability. However, Lyft provides up to $1 million in liability coverage for accidents that occur while a ride is in progress.
You may have grounds to sue Lyft or its insurance provider if:
You were injured as a Lyft passenger during a ride
The Lyft driver was negligent
Another driver caused the accident but was uninsured or underinsured
Lyft failed to properly vet or monitor the driver
It’s critical to consult with an experienced rideshare accident attorney to determine the best legal course of action and whether a lawsuit is appropriate for your case.
The length of a Lyft accident investigation can vary depending on the complexity of the case. In general:
Simple claims (with minor injuries and clear liability) may be resolved in a few weeks.
Complex cases involving severe injuries, multiple vehicles, or disputes over fault can take several months or more.
During the investigation, Lyft or its insurance carrier will review the police report, witness statements, medical records, and any documentation you submit. They may also contact you or your attorney for additional details.
While Lyft typically aims to respond quickly, it’s important to keep detailed records and follow up consistently. If you’re not receiving timely updates—or if you’re being offered a settlement that seems too low—legal representation can help protect your rights and move the process forward more efficiently.
Lyft drivers are required to have insurance coverage that meets or exceeds state minimums. In addition, Lyft provides coverage for drivers who are carrying passengers or going to pick up passengers. Lyft does not, however, provide coverage while the driver has the Lyft app turned on and is waiting for a ride request. During this period, the driver’s personal insurance policy is supposed to cover them. But, many insurance companies will drop a driver if they find out they are using their personal vehicle to drive commercially. This can leave both the driver and the injured party completely uncovered. Insurance companies are in the business of making money and will use any excuse they can find to deny coverage and avoid a payout. Denial of coverage can leave an injury victim with mounting medical bills and lost wages from missed work.